Hands over face: Customers with recent high-end Intel processors are experiencing crashes that aren’t just software or BIOS-related issues. Matthew Cassells, founder of Alderon Games, says Chipzilla is making his company’s work much more complicated than it should be. The game developer is experiencing significant issues with Intel CPUs, including crashes, instability and memory corruption.
The number of people and organizations who are forced to experience accidents and disasters General Intel Instability The latest CPU models continue to grow, and now one game developer is blatantly calling out Santa Clara and their “faulty” products.
“Despite the release of microcode, BIOS and firmware updates, the problem persists. Remains unresolved” said Cassells.
His team identified five key areas of computing affected by instability and reliability issues: end customers, official dedicated game servers, development teams, game server providers, and benchmarking tools.
Alderon’s current projects are: Path of the Titanis a multiplayer dinosaur survival game for PC, PlayStation, Xbox, and Nintendo Switch. According to the studio’s crash reporting tool, users on Intel 13th/14th Gen CPU builds are experiencing thousands of crashes, with even the official multiplayer servers experiencing frequent crashes, requiring frequent (and costly) restarts.
The development team has had to deal with frequent instability on 13th and 14th generation machines, which can lead to SSD and memory corruption issues. Even community-maintained multiplayer hosting servers are crashing. Benchmarking tools show that decompression and memory tests unrelated to Path of Titans are also failing. Intel CPUs initially performed very well, but degraded over time. Cassells claims that the company’s failure rate is a shocking 100% across its entire fleet of PCs equipped with new Intel CPUs.
Alderon Games has taken steps to prevent further damage to Path of Titans’ development, including a wholesale migration of all of its servers to AMD processors, with Cassells claiming that computers that switched to AMD experienced 100 times fewer crashes than Intel machines.
The studio is encouraging hosts of Path of Titan community servers to do the same, or at the very least, avoid playing on the “faulty” processor. To help spread the word, the development team has added a pop-up message to Path of Titans informing players on affected builds of the issue and letting players know why the game is crashing so frequently.
“We want Intel to do their part by recalling these CPUs and giving consumers refunds,” Cassells said. “This article is not an endorsement of AMD CPUs or any other PC company. Please keep in mind that any product can have defects or issues. We just want to let you know where these crashes are coming from and what is happening.”
Intel is still investigating the processor instability issues, but it may need to conduct a consumer recall, as it did with its infamous 1994 recall. Pentium FDIV bug.
